Terms and Conditions

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Terms and Conditions of Sale

1. Pemberton Dance Shoes (hereinafter called 'the Company') reserves the right to accept
or reject, in whole or in part, orders received by it.

2. The Company does not accept liability for any loss or damage resulting from delay in delivery, or
failure to deliver, whether or not caused by circumstances within its own control.

3. The Company reserves the right to alter prices at any time. Orders will be always be charged at the
prices in force at the date of despatch unless the Company specifically agrees otherwise in writing.

4. Written quotations and pro-forma invoices are valid for 30 days.

5. The Company retains legal and beneficial ownership of all goods supplied until full payment has
been received for said goods.

6. The Company shall not be liable in respect of any claim arising out of or any loss or damage caused
to any person or property by the use of the goods or services supplied.

7. The Company, based on information provided by the Customer makes every effort to ensure that
the goods supplied are suitable for their intended use.

8. No claim arising out of the non-delivery of any of the said goods shall be made against or
considered by the Company.

9. No goods (except faulty goods) can be returned without prior authorisation. A charge of 30% will be
made on all goods returned with authorisation for re-stocking. Goods returned that are not resaleable
as new and are not faulty will be subject to a 50% disposal fee.

10. Any shortage, damage or loss should be reported to the Company in writing within seven days of

11. Goods are not supplied on a sale or return basis.

12. Payment Terms are payment with order.

13. Special Orders and Customised Orders are subject to an additional charge and are sold on the
basis that they are non-returnable.


For UK postage, there are three different prices. Please note that for less accessible areas of the UK, such as the Scottish Highlands, there may be additional postage charges due. Parcels are sent via  Courier and we reserve the right to alter these prices without prior notifiocation.

Rate 1.      1   pair of shoes £6.50

Rate 2.      2-5 pairs of shoes £10.00

Rate 3.      6 +  pairs of shoes  £POA

Please note that we only pay for postage on exchanged/returned items when there is a fault in manufacture and customers will need to pay for return postage in all other cases, such as if you decide that you'd need a different size or would like a different heel. We advise that you return products using a signed for service as per our Terms and Conditions.